What is KYC (Know Your Customer)?

Fintech

KYC (Know Your Customer) is the identity verification process financial businesses use during onboarding, including document checks, selfie verification, and address confirmation, forming the foundation of customer due diligence for regulated fintech products.

Overview

KYC is the process a financial business uses to verify who its customers are before — and while — it serves them, typically through identity document checks, selfie or liveness verification, and address confirmation. It is the first part of customer due diligence, and it sits at the start of nearly every fintech onboarding flow.

Why It Matters

Regulated financial companies cannot skip KYC, but a clumsy verification step is also one of the biggest points where new users abandon signup. The challenge is making the flow strict enough to satisfy a regulator and short enough that a legitimate customer actually finishes it.

How Dotcode Applies It

We integrate identity verification providers into onboarding as a clean, replaceable step, and store verification data separately from the rest of the user profile, so the flow is both faster for users and easier to defend in an audit.

Work with Dotcode

Losing users during onboarding verification?

Talk to Dotcode about building a KYC flow that is compliant and quick to finish.

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