Loyalty program modernization

Client: Lynked Loyalty

Industry: Food Service (B2B)

Services provided: Custom Software Development, Web Development, Mobile App Development, UI/UX Design, Research, Quality Assurance

Overview

Lynked Loyalty is a leading loyalty program platform, revolutionizing the way businesses engage with their customers. Their goal was to modernize loyalty programs, increase customer satisfaction, and establish a stronger connection between businesses and their valued customers.

Challenge

The challenge for Lynked Loyalty was to create a comprehensive loyalty program solution that could seamlessly integrate into their clients’ existing systems while offering a user-friendly interface and robust features. They sought a software development company that could handle the complexities of the project and deliver a high-quality solution within the specified timeline.

Solution

To address the client’s requirements, our team at dotcode partnered with Lynked Loyalty to provide a range of services, including custom software development, web development, mobile app development, UI/UX design, research, and quality assurance.

Our approach

Discovery & Research

We conducted in-depth research to understand the target audience, industry trends, and competitors to inform our development strategy.

UI/UX Design

Our team crafted a visually appealing and intuitive user interface, focusing on delivering an exceptional user experience across web and mobile platforms.

Full-Stack Development

Leveraging our expertise in PHP, Symfony, ReactJS, TypeScript, CSS, HTML, Redux, MySQL, MUI, and React Native, we developed a robust and scalable solution that seamlessly integrated with Lynked Loyalty's clients' systems.

Quality Assurance

Rigorous quality assurance testing was conducted at each stage of development to ensure a bug-free and smooth user experience.

Results

On the project, we passed through all the steps to achieve all the goals set

Modernized loyalty programs for businesses, increasing customer satisfaction and loyalty.

Strengthened the connection between businesses and their valued customers.

Delivered a seamless and intuitive user interface across web and mobile platforms.

Implemented robust security measures to protect customer data and transactions.

Provided ongoing maintenance and support to ensure the continued success of the loyalty program solution.